Reference

Privacy Policy for Your Account Data

Live Roulette, Gonzo's Quest, Aviator and your DANA, OVO, GoPay or QRIS wallet records sit under one Privacy Policy, so you know what data we collect before you…

Account data scopeDANA OVO GoPay QRISCookie choices09:00-23:00 WIB support
togelwoles Privacy Policy for Your Account Data
CONTACT PATHS

Three Ways to Reach Privacy Support

A privacy request should reach the right desk quickly, not sit inside a general inbox. We handle account-data questions through live chat, WhatsApp, and email during 09:00-23:00 WIB.

Live chat privacy desk Open live chat from the footer and choose Privacy Policy help. We ask for your account phone number, then route the chat to staff who can check login, cookie, and wallet-record questions.
WhatsApp account check Message our WhatsApp channel during 09:00-23:00 WIB if you need a privacy request tied to your phone number. We may ask for a recent QRIS or wallet reference before discussing data.
Email request path Send longer requests to [email protected] with your username, registered phone number, and the exact change you want. Email works well for copy requests, correction requests, and cookie questions.
DATA PRACTICE

Six Privacy Checks Behind Your Account

Privacy work is practical: we check what is collected, why it is needed, who can access it, and when it should be removed.

Data collection

We collect profile details, phone verification status, login records, device type, and lobby activity so we can run the account flow, detect unusual access, and respond when you ask about your records.

Payment receipts

DANA, OVO, GoPay and QRIS checks may create reference codes, timestamps, and confirmation screenshots. We use those records to match wallet activity to your account and resolve payment-status questions.

Cookie controls

Cookies help keep your session active and remember basic site choices. On Android Chrome, you can check Browser > Settings > Site Settings > Cookies to adjust how your phone stores them.

Account security

Use Account > Security > Active Sessions to see recent device access. If a phone is missing or shared, sign out from that device and contact support before changing wallet details.

Retention period

We keep records only as long as needed for account operation, payment checks, dispute handling, security logs, and legal duties. Older support chats may be archived with restricted access.

Correction requests

If your name, phone number, or wallet label is wrong, send the correct detail through chat or email. We may ask for OTP confirmation before changing records on the profile.

Privacy Questions Before You Join

These answers cover the Privacy Policy questions we see most often before you open an account or update a wallet method. They explain what data we collect, how we check requests, and how you can ask for changes. For anything tied to your own profile, use live chat, WhatsApp, or [email protected] so we can verify you before discussing private records.

We collect your registration details, phone verification status, login time, device type, IP region, and account activity. If you use DANA, OVO, GoPay, or QRIS, we also record payment references needed for wallet checks.

Wallet checks add transaction references, timestamps, and status records to your account. We use them to match deposits or withdrawals to you, answer disputes, and reduce mistakes when support reviews a payment request.

Yes, contact us through live chat, WhatsApp, or [email protected]. We may ask for OTP confirmation, your registered phone number, or a recent wallet reference before updating names, contact details, or wallet labels.

Cookies keep your session recognised and help the site remember basic choices. On Android Chrome, go to Browser > Settings > Site Settings > Cookies if you want to check or adjust storage on your device.

Access is limited to staff roles that need the record for account operation, support, or security checks. Activity such as Live Roulette, Aviator, or Royal Fishing may appear when we investigate session or wallet questions.

We keep wallet and session records for the period needed to operate your account, check payments, handle disputes, protect access, and meet legal duties. When records are no longer needed, access is reduced or removed.

Send your request to [email protected] with your username and registered phone number. We will verify the account first, then explain what can be copied, corrected, deleted, or retained under applicable duties.